Privacy Policy

Updated 7/28/2026

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

SMS

• By providing your mobile phone number, you consent to receive SMS messages from Rent-A-Wreck related to your car rental. Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving SMS messages at any time by replying with 'STOP' to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with 'HELP' to any SMS message you receive, or contact our customer support team at (877) 877-1800. Your phone number will be handled in accordance with our Privacy Policy, available at https://www.rentawreck.com/privacy.htm. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

What Personal Information Do We Collect?

• Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number, or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. Please see the 'opt-in/opt-out' selection in Section 4 of this policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
• Cookies. Like many websites, we use 'cookies'. Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the 'help' button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
• Other Information. Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.

• How Do We Use Your Information?

  • Customized Shopping. We use your information to better serve you by providing a customized shopping experience. As noted above, you may 'opt-out' of this customization, or even visit and shop anonymously.
  • Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and email, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Special Offers. We may send you special offers from time to time, unless you choose to 'opt-out' of receiving such offers. In addition, we may also send you special offers from other companies. Again, you may 'opt-out'. If we send you offers from other businesses, we do not share your personal information with them. The offers come directly through us. Please see the 'opt-in/opt-out' selection at the end of this policy.
  • Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
  • Law Enforcement. If we receive a lawful court order to release account or other personal information, we will comply with the law. We will also release information when necessary to protect the life, safety, or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• How Do We Protect the Security of Your Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We use encryption to protect your information contained in our customer list.
  • We use a firewall to protect against unlawful intrusion.
  • We limit access to your information on a 'need to know' basis.
  • No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.

• Your Choice: Opt-in or Opt-out.

  It is your choice whether to receive emails or special offers from others or us.

• Other Websites

  • Various websites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).

• Contact Us

  • If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us at info@rentawreck.com. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.